Our Triple Privacy Safeguards
Architected for complete transparency and peace of mind during your sacred journey.
Foreground-Only GPS
Location data is accessed exclusively while actively requesting rides or viewing nearest sacred temples on the live interactive map. Background location tracking is never enabled.
256-Bit SSL Encryption
All authentication tokens, OTPs, payment references, and phone numbers are encrypted in transit via TLS 1.3 tunnels and securely stored with restricted access controls.
Zero Data Selling
We strictly never monetize, lease, or trade your travel logs, phone numbers, or yatra itineraries to third-party ad brokers, telemarketers, or marketing aggregators.
DPDP Act 2023 Compliance Clauses
Formal policies governing devotee rights, data collection, and grievance redressal.
Information We Collect & Purpose
We collect only minimum data essential to coordinate safe Brij pilgrimage travel:
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Identity Data: Full Name & Mobile Number for ride dispatch and SMS/WhatsApp booking confirmations.
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Precise Geo-Coordinates: Real-time latitude/longitude during an active ride to connect you with the nearest Brajwasi driver.
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Transaction Records: Encrypted payment transaction IDs (Razorpay/UPI) for transparent fare receipts.
Driver KYC & Verification Protocol
To protect visiting pilgrims and families:
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Government ID Verification: Every Brajwasi partner driver submits verified Aadhaar and Driver License credentials.
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Police Verification: Background audits conducted in accordance with Mathura-Vrindavan municipal guidelines.
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Temporary Live Sharing: Driver vehicle location is shared only during an active ride and terminates immediately upon completion.
Data Erasure & Devotee Rights
In full accordance with the DPDP Act 2023, you retain absolute ownership of your personal data. You may request immediate correction, export, or permanent deletion of your account, booking records, and stored preferences at any time by emailing our Data Protection Officer at privacy@vrindopnishad.in. All erasure requests are executed within 48 business hours.
Grievance Redressal Officer
For any privacy inquiries or compliance concerns, reach our designated Grievance Officer:
Devotee Data Protection Desk
Vrinda Vihar by Vrindopnishad
Raman Reti Road, Vrindavan, Mathura, UP — 281121
Email: privacy@vrindopnishad.in
Helpline: +91 76182 18181